Was the Department of Justice using experimental chatbots to give immigration advice?
“The public should not be used as guinea pigs, particularly vulnerable groups in a legal process which could be impacted by a chatbot giving an incorrect answer.”
Department of Justice chatbots to answer questions about asylum and citizenship were developed via a “pre-commercial initiative” that was “aimed at supporting the early stages of developing new technologies and products”.
That’s according to Enterprise Ireland, in response to a request under the Freedom of Information Act by Kris Shr...